Simple Pricing
Plans that grow with your team
All plans billed annually. 14-day trial on any plan. No credit card required.
Standard
$19/agent/mo
$228/agent/yr · billed annually
Best for growing teams that need AI, automation, and SLA tracking.
- Up to 50 agents
- Unlimited tickets
- AI auto-categorization & priority
- SLA management & tracking
- Custom workflow rules
- Approval workflows
- Advanced analytics & reports
- Knowledge base with approvals
- Email templates & canned responses
- CSAT surveys
- Business hours & holidays
- Custom forms
- Slack & Teams integrations
- Priority email support
- Unlimited categories
- Up to 10 organizations
Most Popular
Pro
$39/agent/mo
$468/agent/yr · billed annually
For scaling teams that need ITIL modules and advanced controls.
- Up to 200 agents
- Everything in Standard
- Incident & problem management
- Custom roles & permissions
- Audit logging
- Data export
- API access with higher limits
- Multi-language support
- Custom branding & portal
- Priority phone & email support
- Up to 25 organizations
Enterprise
Custom
For large organizations that need SSO, compliance, and dedicated support.
- Everything in Pro
- Unlimited agents
- Azure AD / SSO integration
- Change management
- Service request catalog
- Dedicated account manager
- Custom integrations
- On-premise deployment option
- SLA guarantee (99.9%)
- Phone & priority support
- Unlimited organizations
- Custom onboarding
Enterprise-grade security on every plan
Built on PostgreSQL — the world's most trusted open-source database. Your data is always portable.
PostgreSQL
AES-256 Encryption
SOC 2 Type II
GDPR Ready
CCPA Compliant
99.9% Uptime
FAQ